The benchmark in anesthesiology - updated and streamlined

Reveals the secrets to the pioneering brand's unparalleled success during one of the most difficult retail environments in decades. In this title, the author uncovers the five steps of service that the company's customer-facing employees follow in Apple Stores to engage customers.

A unique addition to the Graham literature. Using detailed case studies, Calandro teaches financially sophisticated readers how to apply Graham & Dodd principles not just to stocks and bonds, but to Mergers & Acquisitions, alternative investments and to management in general.

Brings people together, drives companies forward - and takes your leadership skills to a whole new level. This book shows you how to fully engage your team through positive inquiry and open dialogue - so that everyone feels included and valued, inspired and motivated ...and ready to work together to win.

Provides an introduction to the field of psychology, from its origins to the present, and shows the contribution of psychology to understanding human behaviour and experience. This book introduces students to the five core conceptual frameworks (or approaches) to psychology: biological; behaviourist; cognitive; psychodynamic; and humanistic.

M&A transactions involving financial businesses take place in a framework of regulation, which makes them greatly different from those of commercial companies. This is a guide to mastering the merger and acquisition of a bank and any other financial institution.

This timely book provides a thorough and up-to-date guide to the unique complexities of buying, selling, and financing troubled and insolvent companies, for any M&A professional or investor in this booming asset class.

A resource on art therapy. It features illustrated examples, exercises, and case studies on how art therapy works and how it can be used in health care and mental health counseling. It shows how art therapy can help your patients express and understand emotions, deal with trauma, relieve stress, and manage grief.