Collection and use of Personal Data
The website collects information as described below for the following purposes:
- To improve customer service
- General users’ information such as, but not limited to IP address and location, in order to improve the website and user experience. This information does not identify users and it is not shared with outside companies.
- Other information the user chooses to provide when submitting a query such as name, mailing address, email address, phone number. This information is only used to address user query and it is not share with outside companies.
Your Personal data is held on secure servers hosted by TheBookMark. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps to protect your Personal Data
When you access our Site, your computer’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data on the use of our Site. This information may be used to help us to improve our Site and the services we offer.
Our Site uses session cookies that are stored temporarily on a user’s computer and are not retained when the user ends the session. A cookie is a small text file that is generated by our Site, sent to a user’s browser and stored on the hard drive of the user’s computer. The purpose of cookies is to store information relating to users of our Site. Cookies store user information including IP addresses, navigational data and user preferences.
Access to information and correction
You may request in writing copies of your Data held by us as data controller. We will provide you with a copy of the Data held by us as soon as practicable and in any event not more than 40 days after the request in writing. There may be a charge to access your Data. We may also request proof of identification to verify your access request. All requests should be addressed to our Data Protection Compliance Officer at the address below.
We endeavour to keep your Data accurate, complete and up to date. If your Data that we hold is inaccurate, please let us know and we will make the necessary amendments, erase or block the relevant Data as you request and notify you within 40 days of your request that the relevant action has been taken. All requests should be addressed to our Data Protection Compliance Officer at the address below.
We will only hold on to your Data for as long as necessary for the purposes of providing services to you, informing you of products or services offered by us in the future or as may be required by law.
Changes to our Privacy Statement
We reserve the right to change this Privacy Statement from time to time in our sole discretion. If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our Site after we post any such changes, you accept and agree to this Privacy Statement as modified.
Please direct any queries or requests to:
Data Protection Officer
E-mail: [email protected]
Last updated 6 February 2020